Shipping policy

Thank you for shopping with our Store. Below you’ll find all the details about how we process, handle, and deliver your orders.

1. Order Processing Time

All orders are processed within 1–3 business days.
Orders placed on weekends or holidays will be processed on the next business day.

If we experience a high volume of orders, processing times may be slightly delayed. You will be notified if there are significant delays.

2. Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and order weight.

Estimated delivery times:

  • Domestic orders: 3–7 business days

  • International orders: 7–21 business days

Delivery times are estimates and may vary depending on destination, customs delays, or courier issues.

3. Order Tracking

Once your order ships, you will receive an email with a tracking number.
Please note that tracking information may take 24–48 hours to update.

4. International Shipping

We offer worldwide shipping unless otherwise stated.
International customers are responsible for any customs fees, import taxes, or duties applied by their country.

These charges are not included in your order total.

5. Incorrect Address or Delivery Issues

Please make sure your shipping address is correct.
If a package is returned due to an incorrect address, the customer is responsible for reshipping fees.

We are not liable for:

  • Delays caused by the courier

  • Lost or stolen packages after delivery

  • Missing shipments due to incorrect address entered by the customer

If you face any delivery issues, contact us and we will do our best to assist.

6. Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours with:

  • Your order number

  • Photos of the package and damaged items

We will investigate and provide a replacement or solution.

7. Shipping Restrictions

Some products may have shipping restrictions based on location regulations. If your order cannot be shipped to your region, we will notify you and issue a refund.

8. Contact Us

For any shipping-related questions, please contact us at:
Email: [Your support email]
Phone: [Optional]